Quick Answer
While Splendide drum bearings are sealed units requiring drum disassembly for replacement, you can extend their life with proper maintenance. A failing bearing can continue operating for months but will eventually seize, requiring professional repair or unit replacement.
Tools & Parts Needed
Find these on Amazon: Digital Sound Level Meter , Appliance Leveling Tool , RV Appliance Vibration Pads
Quick Take
Unfortunately, Westland parts is correct about your WDC7100XC - the drum bearing is indeed sealed into the tub assembly and requires major disassembly to replace. Based on your description of loud noise during spin cycles that can be heard through closed doors, your bearing is significantly worn but could potentially run for several more months to a year before complete seizure, depending on usage frequency. However, continuing to operate it risks damage to the motor, drive belt, and other components that would make repairs much more expensive.
Given that this is a ventless combo unit where replacement bearings alone cost $200-300 plus extensive labor (8-12 hours for a complete teardown), and considering these units typically retail for $1,800-2,500 new, you're looking at a repair-versus-replace decision point.
Common Causes
Common causes of sealed drum bearing failure in your Splendide WDC7100XC include water infiltration past the door seal over time. Unlike traditional washers where bearings can be accessed from the rear, these combo units integrate the bearing into the plastic tub assembly as a cost-saving measure. The bearing typically starts failing around 5-8 years of regular use.
Heavy loads and unbalanced washing cycles accelerate bearing wear significantly. The ventless design means longer cycle times and more mechanical stress on all rotating components. Hard water areas see faster bearing degradation due to mineral buildup affecting the seal integrity.
Your specific symptoms - loud noise during spin that penetrates into other rooms - indicate the bearing race has developed significant play. The noise occurs because the inner race is no longer properly supported, causing the drum to wobble and contact the tub housing during high-speed spins.
Unfortunately, there's no preventive maintenance that can extend a failing sealed bearing's life once the noise begins. Ensuring balanced loads can slow progression slightly, but the damage is already done to the bearing surfaces.
Preparation
SAFETY WARNING: Before beginning any work, disconnect electrical power at the breaker and unplug the unit. Wear safety glasses and work gloves when handling heavy components. This repair involves lifting assemblies weighing 40+ pounds - use proper lifting techniques and have assistance available.
Before deciding on repair versus replacement, document the current noise level and washing performance to establish a baseline. Take video recordings of the spin cycle noise from different rooms to help you monitor progression over time. Note any vibration, water leakage, or changes in wash quality.
Research replacement unit costs and availability, as supply chain issues sometimes affect Splendide deliveries. Check your installation space requirements - newer models may have slightly different dimensions or venting requirements that could complicate replacement.
If you choose to attempt the repair, order the correct tub assembly part for your model (verify with dealer) rather than trying to extract the bearing. Expect parts costs to vary significantly based on availability and dealer markup. You'll need a complete set of Torx drivers, standard wrenches, and ideally a second person to help maneuver the heavy drum assembly.
Clear your laundry area completely and protect flooring, as this repair involves removing the entire outer cabinet and could result in water spillage from residual moisture in the system. Plan for 2-3 days without laundry capability even if everything goes smoothly.
Repair Steps
The repair process for your WDC7100XC requires complete disassembly starting with electrical disconnection, shutting off water supply valves, and water line removal. Remove the top panel, front panel, and door assembly - take photos at each step as reassembly order is critical. The control board and wiring harnesses must be carefully labeled and protected during the process.
Access to the drum requires removing the counterweight (extremely heavy - use proper lifting technique), drive belt, and motor assembly. The tub assembly is held by multiple brackets and springs that are under tension - release these systematically to avoid injury. The old sealed tub assembly will need to be replaced as a complete unit since the bearing cannot be separated from the tub housing.
Installing the new tub assembly reverses this process but requires precise alignment of the suspension system and drive components. The door seal must be perfectly seated to prevent future water infiltration. Torque all fasteners to the specific values listed in the service manual (typically 3-8 ft-lbs for plastic tub mounting bolts) - over-tightening can warp the plastic tub, while under-tightening allows movement that accelerates wear.
Before final assembly, run a test cycle with the cabinet open to verify proper operation and check for leaks or unusual noises. The initial few cycles may sound different as new components settle, but any grinding or rattling indicates assembly problems that must be corrected before completing the repair.
When to Get Help
Given the complexity and cost involved, I'd strongly recommend getting professional service estimates before attempting this repair yourself. Many RV service centers will quote extensive labor costs, making total repair costs significant when parts are included. Compare this against replacement unit costs and remaining expected lifespan.
If your unit is over 8 years old or showing other issues like control problems or poor washing performance, replacement may be the better financial decision. However, if the unit is relatively new (under 5 years) and otherwise functions well, professional repair may be worthwhile.
Consider calling Splendide directly at their technical support line - they sometimes offer factory rebuild programs or customer loyalty discounts that can make replacement more affordable than independent repair. Some RV dealers also participate in trade-in programs that could offset replacement costs significantly.
If you experience sudden complete bearing seizure (unit won't spin at all or makes grinding noises even when not running), stop using it immediately to prevent motor damage. At that point, the repair cost increases substantially and replacement becomes the only economical option.
Help us improve this article by flagging technical issues or inaccuracies.
Was this guide helpful?
Need More Help?
Try our free RV calculators and tools to help diagnose and plan your repairs.
Browse RV ToolsWeight calculator, electrical planner, propane estimator & more