Popular New Guides Product Guides Tools Checklists My Rig

Results for "SDN2U"

783+ Q&A Updated Weekly Free
Suburban SDN2U Water Heater Won't Stay Lit: Thermocouple Position Fix
Propane Medium 30 minutes 73 👍

Suburban SDN2U Water Heater Won't Stay Lit: Thermocouple Position Fix

Spent hours replacing the thermocouple, cleaning the burner assembly, checking gas connections — but my 2025 Jayco's Suburban SDN2U water heater still won't stay lit. I've heard this is a known problem on 2024-2025 models and that it might need a thermocouple position adjustment to match the working burner.

Before I attempt anything myself, I'm really concerned about making things worse or creating a safety hazard. Should the thermocouple tip be positioned in the outer flame cone like the working burner? I'm also worried about voiding my warranty on this new RV - would this type of adjustment be covered under warranty, and should I document the issue before trying any DIY fix?

I want to make sure I approach this safely and properly. Any guidance on whether this is something I can adjust myself or if I should insist on professional repair would be greatly appreciated. …more
Robert, RV Mechanic
Ask an RV Mechanic Avg reply < 5 min

My Rig Settings

Hi, I'm Hank!
Need help setting up? I can walk you through it
Rig Info
Give it a name you'll recognize
Power & Electrical
Climate Control
Water System
Refrigerator Type
Leveling System
Convenience & Features
Sync across devices