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RV Shore Power Not Working: Complete Troubleshooting Guide

Electrical Medium 45 minutes 7 views
Electrical guide

Help! RV has zero power at campground despite working pedestal

Well, this is embarrassing. I'm sitting in my RV at what should be a relaxing campground stay, but I'm about as powerless as a smartphone with a dead battery. I've got my 30 amp connection plugged into the pedestal, and I tested it - the pedestal is definitely putting out juice. But inside my RV? Nothing. Nada. It's like my electrical system decided to go on strike.

I checked the obvious stuff (because I'm not completely hopeless, despite what my spouse might say), and all my breakers look fine. No obvious signs of damage to the shore power cord either, though I'm not exactly an electrical wizard.

What are the most likely culprits when you've got power at the source but your RV is acting like it's completely disconnected from civilization? Any advice would help me diagnose whether this is a simple fix or something more complex.

Dear Mark S.,

Quick Answer

When your RV has no power despite being plugged into a working campground pedestal, the issue is typically a bad shore power cord, faulty transfer switch, or tripped main breaker inside the RV's electrical panel.

Tools & Parts Needed

digital multimeter flashlight electrical contact cleaner wire brush screwdrivers

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Quick Take

Since your campground pedestal has power but nothing in your RV is receiving electricity despite the breakers looking fine, you're most likely dealing with one of three issues: a faulty shore power cord, a tripped main breaker that isn't visually obvious, or a problem with your RV's transfer switch or power converter. Given that you've verified the pedestal has power and your breakers appear normal, the most probable culprits are a damaged shore power cord (particularly at the plug end where corrosion and burn damage commonly occur) or the main disconnect breaker has tripped internally without showing visual signs.

The fact that absolutely nothing is getting power suggests the problem is upstream from your individual circuit breakers - meaning the issue lies between the campground pedestal and your RV's main electrical panel. This narrows down the troubleshooting significantly compared to partial power loss scenarios. With 30-amp service, you should be seeing approximately 120 volts at your main panel, and the complete absence of power typically indicates a break in the main feed rather than individual circuit problems.

Common Causes

Shore power cord failure represents the most frequent cause of complete power loss in RVs, accounting for an estimated majority of these situations. The 30-amp plug end experiences significant stress from repeated connections and disconnections, exposure to weather, and the weight of the cord itself. Common failure points include burnt contacts inside the plug housing, corroded prongs that no longer make proper contact, and internal wire breaks near the plug end where the cord experiences the most flexing. The female receptacle end that connects to your RV can also fail, though less frequently.

Transfer switch malfunctions are the second most common cause of complete shore power failures. These switches, which automatically transfer between shore power and generator power, can stick in the wrong position or develop internal contact problems. When a transfer switch fails in the generator position, it blocks shore power from reaching your RV's electrical system even when no generator is running. Some RVs use a simple manual transfer switch, while others employ automatic versions that can develop electronic control issues.

Main breaker problems account for a smaller percentage of cases and can be particularly frustrating because the breaker may appear normal while being internally tripped or damaged. Some RV main breakers are combination GFCI units that can trip due to ground faults without showing obvious visual indicators. These breakers protect the entire RV electrical system and may trip due to moisture infiltration, worn appliances creating ground faults, or simply age-related failure of internal components.

Power converter issues are a less common cause of complete power loss situations. While the converter primarily handles 12-volt systems, some RVs route all 120-volt power through the converter unit first. When these converters fail internally, they can block all power flow to both 12-volt and 120-volt systems. This is more common in older RVs with integrated power centers that combine the converter, main panel, and transfer switch in one unit.

Preparation

SAFETY WARNING: Always disconnect shore power and turn off the main breaker before beginning any electrical troubleshooting or repair work. Use a non-contact voltage tester to verify circuits are de-energized before touching any electrical components.

Before beginning any electrical troubleshooting, ensure you have proper safety equipment and testing tools. A digital multimeter capable of reading AC voltage is absolutely essential - you'll need to verify voltage at multiple points in your electrical system. Purchase a meter rated for at least 600 volts AC/DC with proper test leads. A non-contact voltage tester provides an additional safety check to identify energized circuits before working on them. Quality electrical work gloves rated for electrical work offer protection when handling potentially energized components.

Gather the necessary hand tools including a flashlight or headlamp for illuminating electrical panels, screwdrivers (both flathead and Phillips in multiple sizes), wire strippers, electrical tape, and penetrating oil like WD-40 for freeing corroded connections. If you suspect shore power cord issues, have replacement parts ready including the correct part for your model (verify with dealer), electrical wire rated for outdoor use, and wire nuts or terminal blocks for connections.

Document your RV's electrical system before starting work. Take photos of your main electrical panel with breaker positions clearly visible, note any labels or markings on breakers, and locate your transfer switch if equipped. Many RVs hide the transfer switch in exterior compartments, behind interior panels, or integrated into the power converter unit. Knowing your specific RV's electrical layout saves considerable troubleshooting time.

Establish a systematic approach to testing by creating a checklist of test points. Start with the most accessible components and work toward more complex systems. Plan to test voltage at the shore power cord plug, at the RV receptacle, at the main breaker input and output, and at individual circuit breakers. Having a logical sequence prevents missed steps and ensures thorough diagnosis.

Repair Steps

Begin troubleshooting by testing your shore power cord with your multimeter set to AC voltage. Unplug the cord from both the campground pedestal and your RV. WARNING: Testing live electrical connections presents arc flash and electrocution hazards. This work should only be performed by qualified personnel with proper PPE. If you must test the pedestal, use extreme caution and proper safety equipment. Insert your multimeter probes into the hot and neutral slots and verify you're reading approximately 120 volts. Test both the hot-to-neutral and hot-to-ground connections. If the pedestal shows proper voltage, plug your shore power cord into the pedestal and immediately test the voltage at the RV end of the cord using the same probe positions.

If voltage is present at the pedestal but absent at your RV end of the shore power cord, you've identified a cord problem. Inspect the plug end visually for obvious damage like burnt contacts, melted plastic, or corroded prongs. Even if damage isn't immediately visible, internal wire breaks are common. The repair involves cutting off the damaged plug end and installing the correct part for your model (verify with dealer). Cut the cord back approximately 6 inches from the plug end, strip the outer jacket to expose the three internal wires, and connect them to the new plug following the standard wiring convention: black (hot) to the brass terminal, white (neutral) to the silver terminal, and green (ground) to the green terminal.

When voltage reaches your RV but nothing inside has power, proceed to test your main breaker. Remove the electrical panel cover to access the main breaker - this is typically a large breaker at the top or side of your panel, often rated for 30 amps to match your shore power cord. With the shore power connected and the main breaker in the ON position, test voltage on the input side of the breaker (where the shore power wires connect). You should read approximately 120 volts between the hot and neutral wires.

Test the output side of the main breaker by checking voltage where wires leave the breaker to feed your RV's electrical system. If voltage is present on the input side but absent on the output side, the main breaker has failed internally. Reset the breaker by turning it fully OFF, waiting 30 seconds, then turning it back ON with a firm, decisive motion. Some breakers require being turned past the OFF position to fully reset before returning to ON. If resetting doesn't restore power, the main breaker likely needs replacement.o fully reset. If resetting doesn't restore power, replace the main breaker with the correct part for your model (verify with dealer) - note the amperage rating, voltage rating, and physical dimensions before purchasing a replacement.

If your main breaker tests good but power still isn't reaching individual circuits, examine your transfer switch system. Manual transfer switches typically have a clearly marked lever or rotary switch with positions for "Shore" and "Generator." Ensure the switch is firmly in the Shore position. Automatic transfer switches may have indicator lights showing which power source is selected. Some automatic switches have override buttons or manual switching capability when the automatic function fails.

For RVs with power converters that route 120-volt power, check the converter unit for proper operation. These units typically have indicator lights, cooling fans, and may produce a slight humming sound during normal operation. If the converter appears completely dead with no lights or sounds, check for a separate breaker or fuse protecting the converter itself. Many converters have internal fuses that can blow, cutting power to the entire RV electrical system.

Test individual circuit breakers only after confirming power reaches your main panel. With power present at the main panel, individual circuit breakers should show approximately 120 volts on their output terminals when in the ON position. If the main panel has power but individual circuits don't, systematically test each breaker output. Mark any breakers that don't show output voltage for replacement.

When replacing electrical components, always match specifications exactly. Breakers must match the amperage rating, voltage rating, and physical configuration of the original. Shore power cord components must be rated for the full amperage of your system and designed for outdoor use. Use only copper wire rated for the amperage and environmental conditions, typically 10 AWG wire for 30-amp systems. All connections must be torqued to manufacturer specifications and properly insulated to prevent future failures.

When to Get Help

Call a qualified RV technician or electrician immediately if you discover any signs of electrical fire damage, including burnt smells, charred components, melted plastic, or discolored metal contacts. These conditions indicate serious electrical faults that require professional assessment and repair. Attempting DIY repairs on fire-damaged electrical systems can create safety hazards and may violate RV insurance policies or campground regulations.

Seek professional help when troubleshooting reveals problems with your RV's main electrical service equipment, particularly if you're uncomfortable working with 120-volt systems. Issues with transfer switches, power converters, or main distribution panels require specialized knowledge and tools. Professional technicians can perform load testing, insulation resistance testing, and other diagnostic procedures that aren't practical for DIY repairs.

Consider professional assistance if your troubleshooting identifies multiple simultaneous failures or if problems recur shortly after DIY repairs. Multiple component failures often indicate underlying electrical problems like voltage irregularities, ground faults, or overloading that require systematic analysis. A qualified technician can perform comprehensive electrical system testing to identify root causes rather than just addressing symptoms.

Recognize the limitations of campground electrical troubleshooting and seek help when problems persist despite confirming proper power at the pedestal and apparent good condition of your RV's electrical components. Some electrical problems are intermittent or load-dependent, appearing only under specific conditions. Professional technicians have specialized testing equipment and experience with these complex diagnostic scenarios.

This article is for informational purposes only and may contain errors. Always verify technical specifications and safety procedures with your equipment manufacturer's documentation or consult a qualified professional before performing repairs. See our terms.
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Tags: #shore power #electrical troubleshooting #campground power #transfer switch #30 amp