Quick Answer
Several Ford dealers in South Florida service E-450 chassis including Delray Ford, AutoNation Ford, and Maroone Ford. Call ahead to confirm RV chassis service availability and bring your chassis warranty documentation.
Tools & Parts Needed
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The Rundown
For your new Class C with the Ford E-450 chassis in Delray Beach, you'll want to contact Greenway Ford in Lake Worth or Esserman Ford in Deerfield Beach - both are well-equipped Ford dealerships that regularly service E-450 chassis RVs and are within 30 minutes of your location. Since your Class C is under warranty, make sure to call ahead and confirm they can handle warranty chassis service work, as some dealers require scheduling these jobs in advance due to the larger size. Greenway Ford at 6000 10th Ave N in Lake Worth has a good track record with RV chassis work, while Esserman Ford at 1500 S Federal Hwy in Deerfield Beach also services many RVs from the area.
The key is finding a dealer with service bays that can accommodate your Class C's height and length - most E-450 Class Cs are around 11-12 feet tall and 25-35 feet long. Both of these dealers have the necessary lift capacity and bay clearance for your chassis. You'll also want to verify they stock common E-450 parts like oil filters, air filters, and brake components to avoid delays during routine maintenance.
Why It Happens
Ford separates RV warranty coverage between the chassis (their responsibility) and the coach/living area (the RV manufacturer's responsibility), which is why you need a Ford dealer specifically for chassis-related issues. The E-450 chassis includes the engine, transmission, brakes, suspension, steering, and electrical systems up to the firewall - basically everything that makes the vehicle move and stop safely.
Many RV service centers can't perform warranty work on Ford chassis components because they're not authorized Ford dealers, even if they're excellent at coach repairs. This division of responsibility means you'll likely develop relationships with both a Ford dealer for chassis issues and an RV service center for house systems like plumbing, electrical, and appliances.
Not all Ford dealers are equipped to handle large RVs either - many have service bays designed only for cars and pickup trucks. The dealers I mentioned specifically have the facilities and experience to work on motorhome chassis without damaging awnings, air conditioners, or other rooftop equipment.
Gather These Items
Before visiting any Ford dealer for chassis service, collect your RV's registration and title, which shows the chassis VIN that Ford needs for warranty lookup. You'll also need your RV purchase paperwork and any existing maintenance records - Ford dealers appreciate seeing oil change receipts and previous service history even on new units.
Measure your RV's overall height, length, and width before calling to schedule service. Most Class C units on E-450 chassis are 11-12 feet tall, but aftermarket additions like roof-mounted solar panels or satellite dishes can add height. Also note the location of your generator and any slide-outs, as these affect how the service bay can accommodate your unit.
Bring your owner's manual for both the chassis and the coach, as technicians often reference these during diagnosis. If you're experiencing specific symptoms, write them down with details about when they occur - for example, "grinding noise when braking at low speeds" or "engine temperature runs high when climbing hills in 90-degree weather."
The Fix
Start by calling both Greenway Ford and Esserman Ford to explain you have a new Class C on an E-450 chassis that needs warranty service. Ask specifically about their RV service capabilities, bay clearances, typical scheduling times for motorhome work, and whether Ford requires pre-authorization for warranty repairs. Request to speak with the service manager rather than the general scheduling desk, as they'll better understand the requirements for RV chassis service.
Schedule your appointment well in advance - many Ford dealers book RV chassis work 2-4 weeks out due to limited bay availability. When scheduling, confirm they can accommodate your specific dimensions and ask about preferred arrival times, as some dealers prefer RVs to arrive early morning before regular car traffic picks up.
For routine maintenance like oil changes, expect to pay Ford's standard labor rates (typically $120-150 per hour in South Florida) plus parts. An E-450 oil change oil capacity varies significantly by engine (see manufacturer specs for your specific engine) and runs $150-200 at the dealer. More complex warranty repairs are covered for parts and labor, but you may pay diagnostic fees if the issue isn't covered under warranty.
Consider establishing a relationship with whichever dealer you choose by having them perform your first oil change and basic inspection. This creates a service history in their system and helps ensure smooth warranty claims if issues arise later. Ask about their policy for storing RVs overnight if repairs take multiple days - some dealers have secure lots while others may require you to find nearby RV parking.
Know Your Limits
While Ford dealers handle chassis warranty work, don't expect them to troubleshoot problems that cross between chassis and coach systems - for example, if your chassis electrical system has issues with the engine battery or starting system. These hybrid issues often require coordination between the Ford dealer and an RV service center, which can complicate diagnosis and repairs.
Ford dealers typically aren't equipped to work on RV-specific items like generators, inverters, water pumps, or slide-out mechanisms, even if these systems draw power from the chassis electrical system. Keep contact information for a good local RV service center to handle the coach side of any problems - Camping World in West Palm Beach or Lazy Days RV in Tampa are options for major coach repairs.
Be prepared for longer service times compared to regular automotive work, as RV chassis service often requires additional time to access components around propane tanks, fresh water systems, and other RV equipment. What might be a 2-hour job on a pickup truck could take 4-6 hours on a Class C due to access challenges and the need to protect RV systems during repair.
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